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1. Introduction

These Terms of Service ("Terms") govern your use of Blocker - IP Country Bot ("the App," "we," "us," or "our"), a Shopify embedded SaaS application designed to provide fraud prevention, visitor security, checkout protection, and suspicious activity management for Shopify stores.

By installing and using the App, you ("Merchant," "you," or "your") agree to be bound by these Terms. If you do not agree with these Terms, please do not install or use the App.

2. Description of Services

The App provides the following services:

Country-based visitor blocking and whitelisting
IP address blocking and whitelisting
VPN, Proxy, and Tor detection and blocking
Browser fingerprinting and suspicious visitor tracking
Bot and fake checkout prevention
Fraud order detection and fraud risk analysis
Automated suspicious order blocking and cancellation
Checkout validation and checkout protection
Redirect and restriction rules
User-agent, ISP, and referrer blocking
Visitor analytics and fraud analytics dashboards
Legitimate vs blocked visitor tracking
Revenue protection analytics
Returning customer analytics
Content protection tools (disable inspect, right-click, shortcuts)
Fraud alerts and notifications
Shopify Flow integration
Klaviyo integration
Fraud scoring systems
Real-time monitoring and automation workflows

3. Fraud Prevention and Automated Decision Systems

The App uses automated systems to detect and prevent fraud. These systems include:

Automated fraud scoring and risk assessment
Automated visitor blocking based on risk indicators
Automated order cancellation for suspicious transactions
Automated rule enforcement based on merchant configuration

Disclaimer: While the App assists with fraud prevention, it cannot guarantee complete protection against all fraudulent activities. Merchants should review automated actions and maintain manual oversight of their store operations.

4. Merchant Responsibilities

As a Merchant using the App, you agree to:

Configure App settings appropriately for your business needs
Review and monitor automated actions taken by the App
Maintain responsibility for all store operations and customer communications
Comply with all applicable laws and regulations
Ensure proper use of the App and not misuse its features
Keep your Shopify account and App credentials secure
Respond to customer inquiries and disputes promptly
Maintain your own privacy policy and terms of service

5. Shopify API and Permission Usage

The App requires access to Shopify APIs and permissions to function. By installing the App, you authorize us to:

Access store data and customer information
Read and modify orders as configured
Access visitor and checkout data
Create and manage webhooks
Integrate with Shopify Flow and other Shopify services

We only access data necessary for the App's functionality and in accordance with Shopify's API terms.

6. Visitor Blocking and Checkout Restriction Disclaimers

The App's visitor blocking and checkout restriction features may:

Block legitimate visitors who match certain risk indicators
Prevent checkouts from VPN or proxy users
Restrict access based on geographic location
Affect conversion rates and store traffic

Merchants should carefully configure blocking rules to balance security with customer experience. We are not responsible for lost sales due to blocking rules configured by the merchant.

7. Analytics and Monitoring Disclaimers

The App provides analytics and monitoring features for informational purposes. While we strive for accuracy:

Analytics data may not be 100% accurate or complete
Fraud risk scores are estimates and not guarantees
Visitor identification may be limited by technical constraints
Analytics should be used as a guide, not the sole basis for decisions

8. Automated Fraud/Risk Decisions Disclaimer

The App's automated fraud and risk decision systems:

May produce false positives or false negatives
Should be reviewed and adjusted by merchants
Cannot account for all fraud scenarios
Do not replace human judgment and oversight

Merchants are responsible for reviewing automated actions and overriding them when appropriate. We are not liable for losses resulting from automated decisions.

9. Acceptable and Prohibited Use

Acceptable Use:

Using the App for legitimate fraud prevention purposes
Configuring rules appropriate for your business
Using the App in compliance with applicable laws

Prohibited Use:

Using the App for discriminatory practices
Blocking legitimate customers without valid business reason
Attempting to circumvent App limitations or pricing
Reverse engineering or attempting to access App source code
Using the App to violate Shopify's terms of service
Interfering with App functionality or security

10. Third-Party Integrations

The App integrates with third-party services including:

Shopify Flow
Klaviyo
Fraud detection and geolocation services
Cloud infrastructure providers

Use of third-party services is subject to their respective terms of service. We are not responsible for the availability, functionality, or terms of third-party services.

11. Intellectual Property

The App, its features, design, and all related intellectual property are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the App in accordance with these Terms.

You retain ownership of your store data and customer information. We do not claim ownership of data you provide to the App.

12. Subscription, Billing, and Pricing

The App is offered on a subscription basis with pricing tiers determined by features and usage. Specific pricing details are available in the Shopify App Store and within the App.

Subscriptions are billed through Shopify's billing system
Billing cycles are monthly unless otherwise specified
Cancellation takes effect at the end of the current billing cycle
Refunds are handled in accordance with Shopify's refund policy
We reserve the right to change pricing with 30 days notice

13. Service Availability and Uptime Disclaimer

We strive to maintain high availability but do not guarantee 100% uptime. Service availability may be affected by:

Scheduled maintenance
Shopify platform outages or limitations
Third-party service disruptions
Force majeure events

We are not liable for losses resulting from service unavailability.

14. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, special, or consequential damages
Our total liability is limited to the fees paid by you in the 12 months preceding the claim
We are not liable for losses caused by fraudulent users, Shopify platform limitations, or merchant misconfiguration
We are not liable for lost sales, revenue, or business opportunities
We are not liable for data loss or corruption

15. Security and Abuse Prevention

We reserve the right to:

Suspend or terminate accounts that violate these Terms
Investigate suspicious activity or potential abuse
Cooperate with law enforcement when required
Report violations to Shopify or relevant authorities

16. Suspension and Termination

We may suspend or terminate your access to the App:

For violation of these Terms
For non-payment of subscription fees
If Shopify terminates your store or app access
For security or abuse prevention reasons
If we discontinue the App or specific features

Upon termination, your data will be deleted in accordance with our data retention policy.

17. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated through the App or by email. Continued use of the App after changes constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws of [Jurisdiction to be specified]. Any disputes shall be resolved in the courts of [Jurisdiction to be specified].

19. Contact Information

For questions regarding these Terms of Service, please contact us at:

Email: naveen-sharma@jarvisatwork.com
App: Blocker - IP Country Bot

Last Updated: May 2026